Citizen PayCitizen Pay
The hardware

One family of devices. Built for QR and tokens.

A screen terminal for counters and machines, a QR plate for fridges and shelves, and a badge reader for tokens. On vending machines, a certified partner card terminal pairs with ours to add cards.

Designed in EuropeWi-Fi or hotspotUSB-C powered
Citizen Terminal on a counter, its keypad showing a €15.00 charge
Build the stack

One case. Up to three modules. One back cover.

The case carries the screen, QR and tokens. Each vending interface module clicks onto the same four posts and adds exactly one pitch. The back cover closes it. Drag the model, add or remove modules, and watch the height change.

The family

Pick the pieces you need.

Every device talks to the same dashboard and the same payment rails. Start with one, add the rest whenever your setup changes.

Screen terminal

The full device: touchscreen, keypad, self-checkout mode. Sits on a bar counter or bolts onto a machine.

  • Counter and self-checkout modes
  • Accepts QR and tokens
  • Wi-Fi or phone hotspot

QR plate

A screenless plate for a fridge door or a shelf edge. The member scans, pays, and takes what they came for.

  • Perfect for honesty bars and fridges
  • No screen to break or clean
  • Fixed or per-item amounts

Badge reader

Tap-to-pay with tokens. The badge is simply the physical carrier — the same member credit is spendable from the app.

  • Tap a badge to spend tokens
  • Works with standard member badges
  • Same credit as the app, no double balance

Paired partner card terminal

Cards belong to the vending setup: a certified partner card terminal mounts alongside ours on the same machine. Our terminal handles QR and tokens; the partner device handles cards.

  • Vending setup only
  • Contactless cards and phone wallets
  • No card data touches the Citizen terminal
Side by side

One module, one pitch taller.

Side profile of the slim Citizen Terminal: case and back coverSide profile of the Citizen Terminal with one vending interface module fitted
20.3 mm
Case + back cover
41.25 mm
With one vending interface module

Same footprint, same mounts, same four posts. Each module adds 20.95 mm to the stack.

From the back
Back of the Citizen Terminal, showing its mounting face

The mounting face: it bolts to a bar shelf, a fridge door or a machine front.

Two modes

Served or self-served.

Citizen Terminal on a counter, its keypad showing a €15.00 charge
Settled to your account
€24.50 · 2s
Specs & features

Built for the pace of real service.

QR and tokens run side by side on one device. Enable what a site needs and change it from the dashboard, without touching the hardware. On vending machines, a paired partner terminal adds cards.

QR payments move account-to-account over SEPA Instant and land in seconds, for €0.04 + 0.15% per transaction. You watch it confirm on the screen.

They point a phone camera at the QR and pay inside the banking app they already use. 1,800+ European banks are supported out of the box.

QR payments are approved inside the customer's own banking app with a face, a fingerprint or a PIN. Our terminal never processes card data at all — on vending machines that runs on the partner's certified device.

Counter mode when someone is serving. Self-checkout mode when nobody is. Same terminal, switch whenever you need.

The terminal speaks standard vending machine interfaces, MDB included, so it adds modern acceptance to machines that already work.

Fits in your palm, sits on a bar, bolts to a fridge or a machine front. Wi-Fi or a phone hotspot is all the connectivity it needs.

Whoever is serving enters the amount. The customer pays by QR or with their tokens.

Machine integration

Retrofits onto the machines you already run.

The terminal connects to standard vending machine interfaces, so an existing machine gains QR and token acceptance without being replaced — and cards too, when a partner card terminal is paired alongside it.

  • Standard vending machine interfaces, MDB included
  • Mounts on the machine front, powered from the machine
  • Sales and stock reported to your dashboard
  • Send us your machine models and we'll confirm the fit
Citizen Terminal with a vending interface module fitted, showing a self-service screen
Partner card terminal
MDB
Tap your badge

Get the terminal that fits your site.

Tell us where it's going and which methods you need. We'll put the setup together and ship it.

Get a terminalSee the pricing