Citizen Pay
Pick a method, follow it end to end.
An account-to-account payment over SEPA. Money leaves your customer's bank and arrives in yours, with no card rail in between.
Enter the amount
Type the total on the terminal, or let the customer pick items in self-checkout mode.
Show the QR
A one-time QR appears on the screen — or sits permanently on the fridge plate.
Your customer scans
They pay from their own banking app with their face, fingerprint or PIN. No new app, no signup.
Paid. Instantly.
SEPA Instant moves the money into your account in seconds, and the terminal confirms it on screen.
Three ways to pay. One dashboard.
Our terminal handles QR and tokens. On vending machines, a certified partner card terminal pairs with it to add cards — so you turn on exactly what a site needs.
You decide, device by device.
A fridge takes QR and tokens. A staffed bar takes QR and tokens. A vending machine can run on tokens alone, on payments, or on both — with cards added by the paired partner terminal.
A badge is not a separate payment method — it is simply the physical way to spend tokens without opening the app.
One dashboard for every device and every method.
The terminal is the visible half. The other half is the dashboard your team actually lives in.
Every sale, every site
Revenue by device, by site and by acceptance method, updated as it happens.
Stock that counts itself
Items sold come off the count automatically, so you restock what's actually gone.
Members and credit
Top-ups, balances and spend per member — plus the ability to grant credit as a perk.
Fleet health
Which devices are online, which are quiet, which need attention. Usually we spot it first.
We set it up and we keep it running.
Hardware, software and support come from the same team — so there is one number to call.
Setup with you
We configure the devices for your site, mount what needs mounting, and stay on the line for the first payments.
Monitoring
We watch the fleet for you. A machine that stops taking payments is a problem we chase, not one you discover at month end.
Changes as you grow
New bar, new machine, new acceptance method — reconfigured from the dashboard, no new contract.
Built on the rails your bank already runs on.
Regulated by EU banking law
Operating under PSD2 open banking rules
Runs on SEPA Instant
The same real-time network your bank uses
1,800+ European banks
Including every major Belgian, French, Dutch and German bank
Built in Brussels
European payment infrastructure, made in Europe